From The Wall Street Journal: Delshawn Rollins once trusted only fellow African-Americans with the delicate task of styling and straightening her tightly curled brown hair.

A few months ago, Brenda McElmore went into a JC Penney salon in Downey, California for a dye job. However, the stylist informed Ms. McElmore that “we don’t do African American hair,” which caused McElmore to have a very understandable fit. After writing several letters, a JCPenney representative responded with the following quote: “Our salon […]